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Customer Service Representative

(Closing Date – August 23, 2019)

Interested in working for one of NH's Best Companies? Apply to be a Customer Service Representative!

Responds to questions and concerns received over the phone in a timely, empathetic manner. Researches claims and coordinates information from other departments to respond to customer inquiries.

The ideal candidate will provide excellent customer service by clearly communicating information and responding to questions from subscribers, groups and dental office staff members about their Delta Dental benefit plan, claim status, and other issues. Strong oral and written communication skills are essential in this position. Associates Degree in Dental Hygiene, Communication, Business or related field, plus at least two years of related experience or an equivalent combination of training, experience and/or education.

Support Services Clerk

(Closing Date – August 23, 2019)

Opens and distributes incoming mail to departments throughout the company, mails packages and handles bulk mailings. Operates imaging and other office equipment for documentation of records, posting inventory claim numbers, and copying imaged claims to files.

HS diploma plus at least six months general work experience. Must have a valid driver’s license; occasional local travel required. Lifts and moves items weighing up to 30 pounds.

Technical Support & Training Specialist

(Closing Date – August 23, 2019)

Northeast Delta Dental is in search of a Technical Support & Training Specialist who is responsible for enhancing computer and network systems and supports users by analyzing requirements, installing and configuring hardware and software and following up on inquiries and requests. The Technical Support & Training Specialist will create and conduct technical training programs on new and changing technology.

AS in Computer Science or related field is required, plus at least three years of related technical training experience. Certification such as CTT+ is preferred. Proficient in the use and troubleshooting of Microsoft Windows & Office Suite. Experience with ticketing system concepts, Wi-Fi, Active Directory, VoIP, PowerShell, Group Policy, and OS imaging automation required.

Web Developer

(Closing Date – August 23, 2019)

Come to work for one of NH's best companies! Develop and implement desktop technology and web solutions in collaboration with stakeholders while following software protocol and security standards.

Requires AS in Computer Science or related field, plus four years of related experience or the equivalent combination of training, experience, and/or education. Must have background with C#, XML, Visual Source Safe, Visual Studio, Oracle, HTML, CSS, .Net, Javascript, and Git.

To apply for a position at Northeast Delta Dental:

Complete our online application,

Raquel Gelinas, HR Specialist
Human Resources
Northeast Delta Dental
One Delta Drive
PO Box 2002
Concord NH 03302-2002

PHONE: 603-223-1356
FAX: 603-223-1470

Northeast Delta Dental is an Equal Opportunity Employer and offers competitive compensation, generous benefits, and a supportive working environment..